Modern Living, Made Simple
Small solutions that make a big difference at home — designed to simplify everyday living.
Frequently Asked Questions
What makes Haus Theory different?
We focus on thoughtful design and real-life functionality. Every product is selected to make home life easier without unnecessary clutter or compromise.
How do you choose your products?
We curate practical, well-designed products that solve everyday problems and work seamlessly in modern homes.
Where are you located?
Our head office is located in Perth, Western Australia.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at haustheoryco@gmail.com
Our operating times are Monday to Friday, 9AM - 5PM AWST. We aim to respond within 24 hours during weekdays.
Our Mission
At Haus Theory, our mission is to make everyday home life easier. We curate practical, thoughtfully designed solutions that solve common household frustrations, reduce clutter, and help people live more comfortably in homes that truly work for them.
Fast, Free & Secure Shipping Australia Wide
We believe updating and improving your home shouldn’t come with hassle. Enjoy fast, free shipping Australia-wide, with thoughtfully packed orders delivered straight to your door, ready to be put to use.